Carolina & Kure Beaches | Wrightsville Beach

CAROLINA & KURE BEACHES

Rental Policies

GENERAL RENTAL INFORMATION
All of the properties managed by BRYANT REAL ESTATE are privately owned and are furnished by each owner according to their taste and certain standards recommended by us. Since most reservations are made by phone and mail, it is important for you to communicate your needs to our agents. If you have any special requirements of a particular quality in mind, we strongly suggest a personal visit to the property prior to confirming the reservation. It is unfortunate, but we will be unable to make other arrangements upon your arrival. We will do our best to make your vacation an enjoyable and memorable one.

OCCUPANCY
The occupancy limit of each property is designated in individual unit descriptions as SLEEPS. Only infants who sleep in cribs are not counted in the total occupancy.
All units and cottages are rented for family vacations only. We rent to responsible adults over 25. NO SORORITIES, FRATERNITIES, CHURCH GROUPS, WEDDING RECEPTIONS, "HOUSE PARTIES", "SPRING BREAK" PARTIES, or other such groups are permitted unless pre-approved by the Agent and Landlord at time of reservation. Requests must be in writing. If your request is approved, a substantial Damage Deposit will be required. A rent increase may also be required.
Overcrowding, misrepresentation or subletting is grounds for eviction and is governed by Article 4 Section 42-A -23 of the Vacation Rental Act. Bryant Real Estate reserves the right to enter any rental property to inspect for violation of rules.

RESERVATIONS
Reservations can be made in person, by phone or Internet. A $40 (plus tax) non-refundable Reservation Fee will be charged to each reservation and disbursed upon receipt of your Advanced Rent Payment. After making your reservation we will send you a Rental Agreement that must be SIGNED and RETURNED with a 60% ADVANCE RENT PAYMENT by the cancellation date. Once we have received your payment and signed lease, we will send you a CONFIRMATION. If you are concerned that your Advance Rent payment may not reach us in time, please call to verify its receipt prior to the Cancellation Date. Due to the large number of reservations made, we will be unable to call you before automatic cancellation of your reservation.
While we strive to always provide accurate information, please note that verbal misquotes on rental rates, unit descriptions or policies will not be honored.

TRAVEL INSURANCE
CSA Travel Insurance will be automatically added to your Advance Rent Request. If you choose not to purchase the travel insurance, you can decline it by initializing where indicated on your Rental Agreement. This plan is optional but we strongly recommend it. In case of unforeseen events, this insurance helps protect your vacation investment. A pamphlet describing the coverage will be mailed with your Rental Agreement. IF YOU CHOOSE NOT TO PURCHASE THIS COVERAGE, NO REFUNDS WILL BE GIVEN IN THE EVENT OF UNFORESEEABLE CANCELLATIONS, INCLUDING HURRICANE EVACUATIONS. (See Cancellation Policy below.)  Bryant Real Estate retains a percentage of the insurance premium amount. Travel insurance cannot be purchased after your final balance is received.

OFFICE LOCATION AND HOURS
Bryant Real Estate is located in the Snow's Cut Shopping Center in Carolina Beach. Turn right at the first traffic light at the bottom of the Snow's Cut Bridge. We are open 9 a.m. to 5 p.m. Monday through Saturday all year, and 9 a.m. to 1 p.m. on Sundays (Memorial Day through Labor Day).

CHECK-IN AND CHECK-OUT TIMES
Check-in starts a 3 P.M. on the day of your arrival. Check-out is 10 A.M.. All units must be vacated and keys turned in by that time. 

FURNISHINGS AND EQUIPMENT
The cottages and condominiums are furnished with basic housekeeping accessories, dishes, cookware, flatware, and various small appliances. ALL PROPERTIES HAVE COLOR/CABLE TV, AND CENTRAL A/C UNLESS "A/C UNIT" IS LISTED. MAID SERVICE, LINENS AND TOWELS ARE NOT PROVIDED but are available at additional charge with advance notice. Bed linens and towels should be ordered on your ADVANCE RENT REQUEST/LEASE form. Since linen orders are made up in advance, any orders made after arrival will be subject to a $10 Delivery Fee. We have done everything possible to assure accuracy of the description, however we CANNOT be held responsible for printing errors, changes in furnishings by owners, or equipment failure. Re-arrangement of furniture is prohibited.

MAINTENANCE
All equipment should be in proper working order, but you should promptly report anything inoperative. All efforts will be made to expedite repair but NO REFUNDS WILL BE MADE. Guests will be charged for unwarranted service calls. Please keep a key with you when you leave your unit to prevent accidental lockouts. If we have to come to your unit to let you back in, a key delivery fee of $25 will be charged.

SMOKE DETECTORS
For your protection and peace of mind, smoke detectors are installed in each rental property. Please test all smoke detectors immediately upon check-in and promptly report any malfunction.

GRILLING
Grilling is strictly prohibited on any decks, porches, balconies, etc., due to extreme damage of fire.

CONDOMINIUMS, TOWNHOUSES, SPECIAL HOUSES
When renting a condo, townhouse, or certain other units please be aware they may have Special Rules and Regulations, which must be observed. Many have restrictions against smoking, boat trailers, jet skis, recreation vehicles and number/size of vehicles. If you have any special needs please let us know before making your reservation.

CLEANING
Upon your arrival, please notify us immediately if you do not find the unit clean. If we have not heard from you within one hour of your check-in, we will assume that you found the accommodations in an acceptable condition. All rentals are provided with vacuum, mop and broom. If these items are missing, please call our office. All other cleaning supplies are the responsibility of the renter. "Maid Service" is available during your stay at an additional cost.

LOST AND FOUND
We will not be responsible for any personal items left in units, but will attempt to locate lost items for you. Mailing charges, plus a $15 Service Charge are required if you request us to mail any items back to you. Due to limited storage space, any items found in units will be kept in our office for 30 days only, after which time they will be donated to charity.

HOUSE FOR SALE
Occasionally a rental house may go on the market for sale. In such case we reserve the right to show the property to qualified buyers. We will make every effort to schedule the showing at a convenient time and not interrupt your vacation. Your cooperation is appreciated. If your rental unit is sold within 180 days of your rental departure date, your Lease will be enforced. If sold more than 180 days and no longer offered for rent, we will make every effort to accommodate your needs or refund your advance rent payment.

PROPERTY SUBSTITUTION
Bryant Real Estate reserves the right to substitute comparable accommodation if a vacation unit should become unavailable for rental for any reason.

DISCLOSURE
In accordance with the National Association of Realtors Standards of Practice and Code of Ethics, it should be disclosed that Bryant Real Estate has a contractual relationship with the Landlord represented in the booklet. This contractual relationship employs us to act as their agents and treat all parties (tenants and landlords) honestly, fairly, and in good faith. More information is available in the office of Bryant Real Estate at your request. The price of any services provided by or through Bryant Real Estate may include a profit for the company.

CANCELLATION
If your reservation is cancelled more than 90 days in advance of your rental period, you will receive a refund of your Advance Rent Payment minus a $75 Cancellation Fee and non-refundable Reservation Fee/Advanced Booking Fee. If less than a 90-day notice is given and the unit is not re-rented there is NO REFUND unless Travel Insurance covers your claim. Transfers of confirmed reservations to other cottages or units are treated as cancellations. There will be a $10 Transfer Fee to change your unconfirmed reservation to another unit or time period. ALL CANCELLATIONS MUST BE CONFIRMED IN WRITING.

PAYMENT
The balance due on your rental must be paid 2 weeks prior to arrival, unless prepaid through our EXPRESS CHECK-IN service. We accept cash, certified checks, travelers checks, money orders, personal checks (with proper I.D.) and MasterCard or Visa. Any check returned unpaid by the bank for any reason will incur a $30 Returned Check Fee. Advance payments cannot be accepted by credit card prior to arrival due to credit card cancellation policies.

DAMAGES/DAMAGE DEPOSIT
Tenants will be held liable for any and all damages resulting from their occupancy. Unless you purchase the "Peace of Mind Damage Waiver" (see next section), a Damage Deposit ranging from $100-$1000, depending on the unit, will be added to your final balance. If your reservation does not require a Damage Deposit, you will be invoiced for any damages, excess cleaning charges, phone calls, cable TV charges, loss or damage to rental linens, etc. Any charges billed to you must be paid immediately or future rentals will be denied. Your Damage Deposit, after deducting actual damages, will be refunded within 45 days of departure. Any extra services ordered after your arrival (sheets, towels, crib, or high chair, etc.) must be paid at the time of the order. These charges cannot be billed after you go home.

"PEACE OF MIND" DEPOSIT WAIVER
This optional Deposit Waiver covers most accidental damage to the rental unit up to $3,000. The cost of the plan is $39 for stays up to 30 days. Refer to the Description of Coverage mailed with your Rental Agreement detailing full terms and conditions. Purchasing the plan in lieu of paying the Damage Deposit does not negate your responsibilities as a Tenant. The waiver does not cover negligent or willful of wanton conduct. You must notify Bryant Real Estate of any damage or theft to the unit during your occupancy, or this plan is void. If you decide not to purchase the waiver, a Damage Deposit will be added to your final balance. Payment for the waiver will not be accepted after you occupy the unit.

CHECK-OUT PROCEDURES
1. Wash all dishes, cookware, utensils, etc.; empty dishwasher and return all items to the proper places.
2. Remove all food from refrigerator (including staples like ketchup, mustard, etc.).
3. Put all trash in garbage bags and place in outside trash container. In general, leave the unit neat and tidy.
4. Turn off all lights, set thermostat at 78 in summer or 55 in winter
5. Close and lock all windows and doors.
6. Return all keys to the Bryant Real Estate office by 10:00 a.m.

RESERVATION REQUESTS FOR NEXT YEAR

If you want to reserve the same unit for the same week(s) for next year, you MUST make your reservation request BEFORE departing. All other requests will be accepted on a "first come, first served" basis. A $60 non-refundable Advanced Booking Fee must be received within 15 days to hold your reservation. If your tentative reservation is unavailable, the $60 will be refunded or applied to a new reservation. After rates and owner usage are finalized in January, you will be mailed a Rental Agreement for the required 60% Advanced Payment. These tentative reservations are non-binding until the 60% payment is made.

PETS
Most of our properties DO NOT permit pets in or on the premises. A few rental units will allow one mature, housebroken dog with payment of a $100 non-refundable Pet Fee. These properties are designated in the unit's description. No cats allowed! You must disclose the pet when making your reservation. Any damage or excess cleaning required due to pet hair, odor, etc., will be charged to your rental account. If a pet is discovered at a "No Pet" property or without advance notice at a "Pet Allowed" property, there will be a $100 charge, the pet must be removed and your occupancy may be canceled with no refund given.

MESSAGES
Some units do not have telephones, but Bryant Real Estate will take phone messages and accept mail between 9:00 a.m. and 5:00 p.m.

IN THE EVENT OF A HURRICANE
If we are put under a Hurricane Warning and the authorities issue a "MANDATORY EVACUATION" order for Carolina/Kure Beach, you must vacate your rental unit. Travel Insurance coverage is your only option for a refund in the event of a Mandatory Evacuation. If you choose to leave in a "VOLUNTARY EVACUATION", there will be NO REFUND.

WEEKLY RATE PERIODS FOR 2008

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1401 No Lake Park Blvd
Snow's Cut Shopping Center
Carolina Beach, N.C. 28428
Phone: (910) 458-5658 • Toll free: (800) 994-5222

Email: cbrentals@bryantre.com

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